Description: Milsoft provides more than a thousand electric utilities and their consultants and vendors with powerful engineering, operations and customer service software that enables them to do their jobs better. Milsoft software will equip you to plan and operate an electrical distribution system with the economy, reliability, efficiency and customer service that you require. Milsoft Utility Solutions develops, sells and supports an Engineering and Operations (E&O) System for electric utility planning, analysis, operations and management. The Milsoft E&O System enables an electric utility to achieve optimum economy, efficiency, productivity, reliability, safety and customer service. The E&O System is founded upon a detailed model of a utility’s as-built, as-energized electric network and features a suite of seamlessly integrated software solutions with central operations data and workflow management. The solutions include: Geographic Information System - network mapping and data management Field Engineering - design and mapping of system additions Engineering Analysis - network modeling and analysis Outage Management System - automated outage monitoring & response Communications (IVR) - employee and customer communications via interactive voice response, text messaging, email The Milsoft E&O System is designed to integrate and interoperate with all of the other systems, applications and data that a utility uses for engineering and operations.
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