Business Profile

Description: LumenVox is a speech automation and multi-factor biometric authentication solutions company providing core speech technologies that include the LumenVox Speech Recognizer, Text-to-Speech Engine, Call Progress Analysis, Speech Tuner, Natural language solutions support and Multifactor Biometric Authentication. We have won numerous awards for innovation and technical excellence. Based on industry standards, LumenVox' core Speech technology is certified as one of the most accurate, natural sounding, and reliable solutions in the industry. The LumenVox technology provides tools for you to effectively deploy speech-enabled applications to improve the Call Center CX and ROI with LumenVox' flexible, cost-effective software suite. LumenVox speech recognition technology is the foundation of your successful speech solution. We provide the tools to help you connect and communicate more effectively, increase efficiency, reduce operating costs, increase customer satisfaction and improve employee productivity. Each of our clients is a true partner. We're well known for our outstanding customer service as we guide you through the development and deployment process. We’re there for you with joint sales, marketing, training and customer support teams after deployment. As a result, we’ve won numerous awards for innovation and technical excellence.