Business Profile

Description: Decisiv is revolutionizing service event management for high value, complex commercial assets and vehicles. Our Service Relationship Management (SRM) platform uniquely connects the right information, to the right people, at the right time, to increase asset uptime, reduce total cost of ownership (TCO), and improve the quality of life for you and your teams. Our PaaS SRM architecture is the first fully integrated, end-to-end service event management solution for commercial assets to fully leverage the Industrial Internet of Things (IIoT). It connects service supply chain members and in-context information to enable real-time communication and collaboration, and puts controls in place to ensure service event management consistency. In the North American Commercial Vehicle (NACV) market, the Decisiv platform already powers service event management for Volvo and Mack ASIST, PACCAR Solutions (Kenworth TruckTech+ and Peterbilt SmartLINQ), Hino INSIGHT, WheelTime LINQ, Vehicare, and NationaLease Fleet 20/20. We have also expanded to additional segments including construction, material handling, and power generation; and our platform enables us to set the standard for service event management for virtually any complex commercial, industrial, and manufacturing asset. Decisiv has combined a team of experienced entrepreneurs and business executives, as well as technology and industry domain experts, to create its SRM platform. The Decisiv SRM architecture, user experience and integration framework revolutionize service event management at an unrivaled cost and purchase-to-deployment time frame. For information, visit www.decisiv.com.