Business Profile

Description: Charket is a social CRM solution provider that is headquartered in Santa Clara, California and has offices in Beijing and Shanghai in China. Charket offers a suite of AppExchange native apps that help Salesforce customers connect WeChat, WeCom, LINE, WhatsApp, SMS and potentially more social networks directly to their Salesforce CRM. Charket apps cover the entire customer journey from sales and marketing to customer service and the ongoing engagement. Charket also empowers the Salesforce community by offering Flow/Process Builder actions and APIs that Salesforce admins and developers can use to extend Charket functionalities and build their solutions utilizing social network resources. Charket specializes in providing the most secure social CRM solution that helps Salesforce customers implement their most successful strategies to mine maximum values from social networks.